At www.diamondpoint.net you can pay securely online via iDEAL, Mastercard, VISA, American Express, UnionPay, Flying Blue+, Bancontact, Diamond Point gift cards, bank transfer, installment payments or pay later via Klarna or IDEALin3.
In our shops we also accept VVV gift cards & VVV digital vouchers, de Bijenkorf (gift) cards and de Bijenkorf points as a means of payment.
Payment methods
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iDEAL is the most commonly used payment method for online purchases in the Netherlands. With iDEAL, you can pay for your online purchases reliably, securely and easily. You pay in your trusted online banking environment, using the specific security methods provided by your own bank. The amount is debited directly from your current account, so we can start processing the order immediately.
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Klarna handles the entire pay later process for Diamond Point. This means you will receive a payment overview from Klarna. With the Klarna App, you can view and pay this payment overview securely and very easily from your smartphone. In the Klarna online environment, you can manage your payment overviews from your computer or tablet. Klarna will keep you informed via push notifications & email when a payment overview is ready for you.
To approve your request to pay later, Klarna performs a data check. At the time you order, Klarna checks a large number of factors. These include your personal details, the order amount, the webshop where you are ordering, and more. Based on this combination of data, Klarna tries to estimate whether you can pay for your order later.
Should your request to pay with Klarna unfortunately not be authorized, you can, of course, pay for your order using another payment method. For more information, we refer you to Klarna.
We offer the option to pay with Klarna:
- Pay later in 30 days
- Pay in 3 installments, interest-free - Every 30 days the amount is automatically debited. The first payment takes place when your order has been shipped.
- Pay now.
For orders with Klarna, it is not possible to exchange for another product. You must return your order and place a new one. If you want to exchange the size of a ring for another size, this is possible. However, we cannot extend the invoice period in that case.
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At Diamond Point, you can safely pay online with your VISA, MasterCard or American Express credit card. Your details will be treated confidentially. Your payment will be processed via Buckaroo. Buckaroo's system is protected against unauthorized access by third parties through Secure Socket Layer (SSL) encryption.
Paying by credit card
To prevent misuse, we want to make sure that it is you using the credit card.
You will need to enter the following details at checkout:
- Name on the credit card.
- Credit card number. These are the 16 digits on the front of your credit card.
- Expiry date. Month first, then year.
- The 3 digits on the back of your credit card. For Visa, this is called the CVV code, for Mastercard the CVC code, and for Amex the CID code.
- Next, there is an additional check (namely 3D Secure). Your bank or credit card company will check whether you are indeed the person making the payment. Every bank or credit card company has its own way of checking this, for example with two-factor authentication, a password, fingerprint, or scanning an ID tag.
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iDEAL in3 - Spread your payment over 3 interest-free installments
Don't want to pay for your purchase all at once? With iDEAL in3, you can pay for your purchase in 3 installments within 60 days, without any extra costs. This applies to purchases from €50.00 up to a maximum of €5,000.00.
Before your payment is processed, we perform a quick check of your details. If your payment request is not approved for any reason, please feel free to contact us or choose another payment method. For more details about iDEAL in3, visit our website.
How it works:
Select iDEAL in3 as your payment method, after which a quick check of your details will take place.
Make the first payment, one-third of the total amount, via iDEAL and your order will be shipped immediately.
You pay the second installment within 30 days, and the third installment within 60 days. We will send you reminders in time, so you don't miss a payment.
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The UnionPay Prepaid card is an international payment card.
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You pay in your trusted online payment environment, based on the specific security methods of your own bank. The amount is debited directly from your payment account, so we can start processing the order immediately.
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You can pay with a Diamond Point gift card in all Bijenkorf stores and in the Diamond Point webshop. These gift cards are available for purchase in Bijenkorf stores and in the webshop. If you have a Diamond Point gift card, you can use it in this "Payment" step. In this step, choose Diamond Point gift card as the payment method.
Please note: Keep your gift card after making a purchase. If you return an item, the purchase amount will be credited back to your gift card.
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You can pay with a Diamond Point digital gift card in the Diamond Point webshop. These gift cards are available for purchase in the webshop. If you have a Diamond Point gift card, you can use the code in the "Discount code or gift card" field.
Please note: Keep your gift card after making a purchase. If you return an item, the purchase amount will be credited back to your gift card.
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You can pay with the VVV gift card in all Bijenkorf stores. It is not possible to pay with a VVV gift card in our webshop.
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You can now also pay with Flying Blue+ at Diamond Point. With this convenient payment method, you can not only pay with your saved Flying Blue Miles, but also earn Miles at checkout.
If you choose Flying Blue+ at checkout, you will automatically be redirected to the Flying Blue platform. Log in here with your own Flying Blue account. Then you can choose how you want to pay:
- Entirely with Miles,
- With your credit card or debit card,
- or a combination of both.
Whatever you choose, you will earn new Flying Blue Miles immediately on the amount you pay with money. This way, you decide how many Miles to use and how many you want to earn.
After a successful payment, you will automatically return to our website and receive a confirmation by email. Do you have questions about your payment? Feel free to contact us.
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Refunds are issued based on the payment method. Your payment will be refunded to the payment details we have on file as soon as possible, and no later than 14 days after you withdraw from the purchase. You can let us know within 14 days of receiving your order that you wish to cancel the purchase. Once you have registered your cancellation, you have a further 14 days to return the products. You can also return the products within 14 days of receiving them without prior notice, provided you include a statement indicating your intention to withdraw. We may delay the refund until we have received the items. Once we have instructed the payment provider (depending on the payment method) to issue the refund, it may take some time before the money actually appears in your account. In practice, the following timeframes usually apply:
- Credit card: the purchase amount will usually be credited back to your credit card account within 10 working days of us instructing the refund.
- iDEAL: the purchase amount will usually be credited back to your account within 3 working days of us instructing the refund.
- Bank transfer: the purchase amount will usually be credited back to your account within 3 working days of us instructing the refund.
- AfterPay: if you chose AfterPay as your payment method, you only pay for the items you wish to keep after receiving your order. If you return your entire order, you do not need to pay the outstanding balance.
- PayPal: the purchase amount will be credited back to your PayPal account within 10 working days of us instructing the refund.
- Gift card: Keep your gift card after making a purchase. If you return your order, the purchase amount will be credited back to your gift card within one working day of us instructing the refund.